| 1 |
Declaration Reference number is already exist |
Call to Customer care for Registration(C) number |
| 2 |
Nature of transaction code is already exist in the control file |
Check field no 24 in Bill of Entry page which will be like ( 0 1 ) for L/C type documents.. |
| 3 |
If container number 1 exists, container flag must be 1 |
For FCL container Container Flag (C.F) field-19 will be 1 & for LCL container C.F will be 0 |
| 4 |
Supplementary unit must be empty |
In Item page quantity/unit (field-41) is will be blank |
| 5 |
Supplementary unit is mandatory |
In Item page you have to input quantity/unit (field-41) |
| 6 |
Warehousing is regime |
In B/E page WHS Code-WH01 & WHS time-180 is mandatory (For IM-7 & CPC 7100) |
| 7 |
Warehousing is not regime |
In B/E page WHS Code & WHS time will be blank except CPC-7100 for import documents |
| 8 |
XXX bank code exist in the control file |
Type correct bank code or type OTH for unlisted bank |
| 9 |
Warehouse is not regime. (EX-2) |
In B/E (Ex-2 & CPC 2100) only WHS time will be 180 |
| 10 |
xxx must be greater than 0 |
Udate by pressing TAB Or Check Allowable Deduction |
| 11 |
Unknown Error |
Have to check Office Code.If 303 Field No-29 must be filled up |
| 12 |
Unknown Error |
Check Country Exp code,Country Dest.Code,Delivery Terms or Sector & Fund Source is blank Or B/L No wrong |
| 13 |
Unknown Error |
Have to check Office Code.If except 303 (Field No-29) must be blank |
| 14 |
Consignee Code is already exist in the control file |
"Have to Re-type the Bin Number Or We have to ensure that the Bin No which is inputted will match with Office Code.Bin No may be CUSTOME or CEPZ" |
| 15 |
HS Code is not found |
Check HS code & type correct HS code |
| 16 |
Unknown errore for Import |
If no errore is found after check,we will ensure that HS Code,CPC & Extention No is corerect |
| 17 |
"Country of xxx code is different from country of reference" |
"For local Import Cntry.Exp.Code will be BL and CO.Code will be BD. For local Export Cntry.Exp.Code will be BD and Cntry. Dest. Code will be BL." |
| 18 |
Declarent code inexistent |
Have to check AIN Number |
| 19 |
Suspense entry |
Check WHS Code & WHS Time |
| 20 |
Custom extended procedure code is compatible with general procedure |
Have to check HS Code,CPC and extention |
| 21 |
Same occurance of product/country in one previous item |
In Bill of Import (IM-7 & CPC-7100) for multi Item,we have to input HS Code extension Number 001, 002, 003----from 2nd Item |
| 22 |
Unknown errore for Import(Casual) |
Address-1,Address-2 & Permission No mandatory |
| 23 |
Code for placing loading/Unloading exist in the control file(B/E) |
Field No 27 will be BDCGP & Field No 30 will be 301BD01 |
| 24 |
Preference code already exist in control file |
In Item page (field-36) Agr.code will be blank |
| 25 |
Terms of payment code exist in control file |
Sector and Fund source must be Digit |
| 26 |
Terms of delivery code exist in control file |
Check for correct Delivery Terms (Fiel No-20) |
| 27 |
If deducted xxx exists,licence no must be exist |
If CRF/EXP No (Field no-44) in the first Item is filled up,CRF date can't be blank |
| 28 |
xxxx (Country Code) exists in control file |
Check Country Exp.Code & Country Dest. Code & re-type those codes in Capslock |
| 29 |
Bill of export by air From Dhaka Air port |
"Place of loading/Unloading will be BDDAC (Field No-27).Location of goods should be 101BD01(Field No-30) |
| 30 |
For Ex-3 (Re-Export) |
Previous document is mandatiory (if CPC-3052) |
| 31 |
For IM-6 (RE-IMPORT) |
Previous document is mandatory for CPC-6022 |
| 32 |
Exchange rate is different from Server,local check must be done |
Update your documents by pressing TAB then Submit |
| 33 |
Your Invoice mismatch |
Please check whethere Total Invoice value is not equal to items Invoice Value which should be equal |
| 34 |
You have some blank items, please check it |
Please chechk whethere you didn't save items as per your declaration |
| 35 |
Your Number of Package mismatch |
Please check whethere Total Package is not equal to items Kind of Packagee which should be equal |
| 36 |
Net mass not greater than gross mass |
Please check Gross Weight & Net Weight where Gross Weight must be or equal Net Weight/td>
|
| 37 |
How to submit multi line B/E ? |
Please ensure that you are eligible for Multi Line.If yes fill up the B/E as usual.Then go to ''B/E list for multi line'' and input line no & Bl no accordingly from ''Add Additional Line'' link against that SAD ID & then final submit it from multi-line Bill of Entry list |
| 38 |
What will be the manifest no of "Multi-line bill of Entry" ( Suppose Imp. Rot. 1215/10 & Line no from APL-01 to APL-06) |
10001215,APL-01.02-06 if oil bond multi-line then 10001215,APL-01#02-06 |
| 39 |
Manifest no already used |
Document is already saved against that manifest. So call to Customer Care to know the information against that manifest no. |
| 40 |
Can't open home page |
Check your network connection first. If OK then contact with Customer Care |
| 41 |
How can you see the container report if container is more than four ? |
Go to Bill of Entry list & click on Container Report |
| 42 |
Final Submit Disable, Why? |
Click on Check in Bill of Entry list whether Calculation is OK or not.If OK then check you have sufficient balance or not |
| 43 |
All Container information not showing |
Please click on View More link in 1st item page's container list section and the Save |
| 44 |
After final submit Line number/BL no mismatch |
Please copy-paste the Line no and Bl no from IGM and then Submit |
| 45 |
If two or more invoice no against one B/E |
Click ''Add Additional Information'' link in B/E list & type your additional Invoice no there.You can type any additional information in that option which is related to B/E before final submit |
| 46 |
Can't see the IGM from Check the document |
Please be ensure that the IGM is submitted.If submitted then check the IGM is accepted by Customs as Prior IGM or under processing of amendment |
| 47 |
IGM submitted successfully but Customs can not see that, why? |
Make sure that you final submit your IGM against the rotation number |
| 48 |
Wrongly declared vessel. How can you cancel? |
If customs assigned rotation number then contact with custom authority for their permission and provide a photocopy to CCD else go to vessel declaration page. Click delete link against wrongly declared vessel |
| 49 |
Want to change consignee name on IGM |
If final submited than submit amendment against the IGM. After customs approval you can edit your IGM.If not submitted, go to Assign/Edit Consignee under accessibility of your IGM |
| 50 |
Request send for final amendment, but customs can not approve that |
Please check whether you have sufficient balance or not at your treasury account |
| 51 |
How to apply for DG cargo permission? |
Update your IMCO, UN & technical remarks field against your IGM. Then click ''Submit application for navy approval'' link against your line number. You must select your line number from right corner of FORM-D section and fill up the form properly. Click submit |
| 52 |
How to Submit Amendment request? |
Step-1:Go to Submit Request for Amendment under Accessibility from you IGM,Step-2: Click on New Amendment,Step-3:Fill up the below informations and then click on Save/Submit |
| 53 |
How to Submit Final Amendment request? |
"Step-1:Go to View Request Approve list under Accessibility from you IGM,Step-2: Click on All List from right side of amendment request,Step-3:Click on Update Amendment, Step-4:Fill up the below informations and then click on Save/Submit Or You can send it from My Task List" |